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Frequent Questions

What services does ITx247 offer?

ITx247 provides a range of services, including 24/7 remote support, on-site support, technical support for senior citizens, tech support for SME businesses, and IT assessments for both individuals and businesses.

How does 24/7 remote support work?

Our 24/7 remote support allows our technicians to securely access your device over the internet, providing assistance and resolving technical issues at any time, day or night.

Can I request on-site support?

Absolutely! ITx247 offers on-site support for businesses and individuals. Contact our support team to schedule an appointment for a technician to visit your location.

What specialized support is available for senior citizens?

Our technical support for seniors is designed to cater to the unique needs of older users. We provide patient, personalized assistance for various devices and software.

How can ITx247 support SME businesses?

We offer specialized tech support tailored for Small and Medium-sized Enterprises (SMEs). Our services include troubleshooting, system optimization, and scalable IT solutions.

What does the IT assessment service include?

Our IT assessment service involves a comprehensive review of your IT infrastructure, identifying strengths, weaknesses, and recommending improvements for both businesses and individuals.

How do I contact ITx247 for support?

For support inquiries, you can reach out to our customer service team via phone or WhatsApp at +94 76 7675708 or email at [support@itx247.com].

Can I customize a support plan for my SME business?

Yes, we offer customizable support plans for SME businesses. Contact our sales team to discuss your specific requirements and create a support plan tailored to your business needs.

How often should I schedule an IT assessment for my business?

The frequency of IT assessments depends on the size and nature of your business. We recommend regular assessments to ensure your IT infrastructure aligns with your business goals and remains secure.

Are your services available 24/7 for individuals or only businesses?

ITx247 provides 24/7 technical support services for both individuals and businesses, ensuring that assistance is readily available whenever technical issues arise.

Have more questions? Feel free to contact us at info@itx247.com or visit our website for more details on our technical support services.

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Discover a new era of unparalleled technical support designed to elevate your business operations.


For Business

For Business

where personalized technical support meets the unique needs of individuals. Explore a realm of tailored solutions designed to enhance your digital experience.


For Individuals

For Individuals

ITx247 remains steadfast in its commitment to inclusivity, ensuring that the transformative benefits of the digital age extend to everyone, with a special focus on our esteemed senior citizens


For Senior Citizens

For Senior Citizens