Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Refund Policy

At ITx247, our commitment is to deliver unparalleled IT support services to our clients. While we strive for complete customer satisfaction, we recognize that circumstances may arise where a refund is necessary. Please review our refund policy below:

1. Eligibility for Refund:

  • Refunds are applicable within 5 days from the date of initiating the service.
  • To be eligible for a refund, clients must demonstrate that our IT support services failed to meet the specified service requirements or were not delivered as agreed upon.

2. Refund Request Procedure:

  • Clients must submit a refund request via [email/online form/phone], providing detailed reasons for the request.
  • Supporting documentation or evidence of service dissatisfaction may be required.

3. Refund Evaluation:

  • Each refund request is evaluated on a case-by-case basis.
  • Refunds will be issued at the discretion of ITx247 after a thorough assessment of the client’s concerns.

4. Non-Refundable Scenarios:

  • Refunds will not be granted if the client fails to provide necessary information or cooperation required for issue resolution.
  • Services delivered beyond the initial 5 days from the date of service initiation are not eligible for a refund.

5. Processing Time:

  • Refund processing may take up to 7 business days from the date of approval.

6. Contact Information:

  • Clients can initiate a refund request or make inquiries by contacting our customer support team at support@itx247.com

7. Policy Amendments:

  • ITx247 reserves the right to amend this refund policy. Any changes will be communicated through our official channels or directly to affected clients.

By availing our IT support services, clients agree to abide by the terms outlined in this refund policy. We appreciate your trust and look forward to delivering exceptional IT support services.

Team ITx247